This chapter opens with a conversation between Mr. Le, the owner of the massage shop, and Mr. Guo, a customer of the shop. The conversation is interrupted by the arrival of a customer named Shu Feng, who wants the owner's services. The customer is a man who works in the office, and he suffers from a number of occupational diseases, including back pain. The owner tells the customer that his back hurts badly, so he should go upstairs with him.