It's hard to believe, says the narrator, that you can't get in touch with the princess. He's also not sure that the princess's family would treat her this way. The narrator has an idea: if you were a friend of the princess and got into trouble, she would come looking for your friend. He tells the reader that he's a "family friend" of the "somphasong" family, and that the family's current head is supposed to be looking for someone to help