The chapter opens with Hiroshi's greeting to the group. Hiroshi introduces himself as "ko bayashi" from sales. He tells the group that he is from Japan and that he has been waiting for them all along. He welcomes them all to his home. He gives them a tour of the factory and tells them that he prepared a lot of material for them based on the past trends of the company. He then asks them how they feel about the new product, and they all agree that it is a great idea.