The voice of anay is heard. It is the voice of her twin sister, who has turned anay into a doll. The doll's name is Heinz, and she is the granddaughter of rositta, the monster's master. She has been living in the house for 70 years, and her parents have passed away. She tells anna that the mirror can take her out of the house, but it does not work. anna tells her that she has done it before, but the mirror has brought her to other places, and that she may not be right about that. She asks anna to find the mirror near anay's room, just like she did before, and then she will be able to escape.