In this chapter, we learn that in the real world, "true" and "false" can be reversed in a flash. For example, a celebrity's reputation can be destroyed in a matter of minutes. In this case, the person who has the courage to step in the eye of a storm will be the one who can control the situation. Who can do this? Who can use the power of the internet to control the public's reaction to a crisis? The answer is the "internet army" . They are experts at defusing crises, and they can also trigger public storms. The "gold pr agent" , the "unbeatable femme fatale," has to "get to her goals" by "any means necessary." The "young narcissist," the "perfect gold pr agent," has no choice but to come back to his wife's side.